Shipping Policy

Dpack

Shipping Policy

At Dpack, we are committed to ensuring timely and secure delivery of all packaging products across India. Please read our shipping policy carefully for information related to order processing, delivery timelines, and shipping responsibilities.

1. Order Processing

  • All orders are processed after payment confirmation
  • Standard processing time is 2–5 business days
  • Bulk or custom orders may require extra processing time
  • Customers will be informed in case of delays

2. Shipping & Delivery Time

  • Delivery timelines depend on location and order size
  • Metro cities: 3–7 business days
  • Other locations: 7–14 business days
  • Remote areas may require additional delivery time

3. Shipping Charges

  • Shipping charges depend on product quantity and size
  • Charges may vary based on delivery location
  • Final shipping cost is shared during checkout/order confirmation
  • Extra handling charges may apply for bulk shipments

4. Delivery Method

  • Orders are shipped through trusted logistics partners
  • Safe packaging is ensured before dispatch
  • Large orders may be transported via specialized carriers

5. Order Tracking

  • Tracking details are shared after dispatch
  • Customers may receive updates via email or phone
  • Tracking availability depends on courier service

6. Delivery Guidelines

  • Customers should inspect packages upon delivery
  • Delivery assistance such as unloading may not be included
  • Visible damage should be reported immediately

7. Damaged or Delayed Shipments

  • Damaged shipments must be reported within 24–48 hours
  • Photos or videos may be required for verification
  • Delivery delays due to external factors may occur
  • Dpack is not responsible for delays caused by natural events or transport disruptions

8. Service Availability

  • Shipping services are available across most Indian locations
  • Certain remote areas may have limited delivery service
  • Customers can contact us for shipping availability details

Contact Us

For shipping, delivery, or order tracking related queries, feel free to contact our support team.

Company: Dpack

Email: dpacksolutionindia@gmail.com

Phone: +91 76699 88825